First Rearz order... I'm so dissapointed.

[Guest fhihfidhfd38478]

So, I bought a ton of pacifers to start to deco and colorblock. Rearz has great prices and I wanted to support an ABDL and little friendly company. 

 

My package was a little banged up, which is fine, to be expected, and could be FedEx's part. I opened the package to find that the pacifers were wrapped in an unlabeled shopping bag, with what I can only hope is plastic debris on the nipples. I made a customer service message, but this is inexcusable, especially given the current sanitation mandates because of the pandemic.

 

I'm just speechless, honestly. 

[GlitterMonster]

That is horrible! I have never gotten packages like that from rearz. Everything is usually well packed. Is there a number you can call ?

[Guest fhihfidhfd38478]

That is horrible! I have never gotten packages like that from rearz. Everything is usually well packed. Is there a number you can call ?

 

There is, but I have a Tracfone plan so no international calls.

 

I contacted customer service via email and they wanted me to pay a 25% restocking fee and return international shipping. They are being really unhelpful and I'm really disappointed. I want a half refund, because half of my pacifiers were damaged or otherwise disgusting. 

 

I suppose these are still usable, but I'm going to have to completely take them apart and clean everything out with a brush. I really don't want to sell unsanitary items or poor quality things to my customers. Maybe I can cover these scuffs with my deco, but I shouldn't have to.